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Every tenant deserves a safe, habitable home. But for many across the UK, the reality is far from this. Leaky roofs, black mould, broken boilers, infestations, and structural hazards plague thousands of rental homes, especially in council and housing association properties. If your landlord has failed to resolve these issues, you may be eligible for compensation and repairs at no cost to you.
Services like Housing Disrepair specialize in helping tenants enforce their legal rights, holding landlords accountable for neglect, and securing fair compensation for suffering, inconvenience, and property damage.
Housing disrepair covers a wide range of issues that make your property unsafe, uninhabitable, or uncomfortable to live in. Common examples include:
Damp and mould on walls, ceilings, or windows
Leaks from roofs, pipes, or windows
Broken or inadequate heating systems
Pest infestations like rats, mice, cockroaches, or bedbugs
Faulty electrical wiring or plumbing
Structural damage, such as cracked walls or ceilings
Unsafe or broken windows and doors
If you’ve reported these problems to your landlord and they’ve failed to fix them within a reasonable timeframe, you may have a legal claim.
Your landlord—whether a local council, housing association, or private landlord—has legal obligations under several UK laws, including:
Landlord and Tenant Act 1985
Housing Health and Safety Rating System (HHSRS)
Homes (Fitness for Human Habitation) Act 2018
These laws require landlords to maintain the structure and exterior of the property, ensure that installations for heating, water, and electricity are functioning, and that the property is safe and free from serious hazards.
You may be able to make a housing disrepair claim if:
You rent your home from a council, housing association, or private landlord
You’ve reported the issue and they haven’t fixed it in a reasonable amount of time
The disrepair has caused you illness, inconvenience, or damage to belongings
The disrepair occurred within the last 6 years (or 3 years for personal injury)
If your landlord has ignored repeated complaints or performed substandard repairs, your chances of a successful claim increase significantly.
Tenants may receive compensation for:
Physical health issues, such as respiratory problems caused by mould or cold
Mental health impact, like anxiety, stress, or sleep disruption
Damaged belongings, including clothes, furniture, and electronics
Increased expenses, like heating bills or costs for alternative accommodation
General inconvenience, including the inability to use parts of your home
Each case is assessed individually, and payouts can range from hundreds to several thousands of pounds, depending on the severity and duration of the disrepair.
With the help of Housing Disrepair, the claims process is straightforward and stress-free:
Free Assessment – Specialists assess your case based on a quick phone or online consultation.
Collecting Evidence – Photos, complaint letters, and medical records (if applicable) help strengthen your case.
Professional Inspection – A certified surveyor may visit your property to document the disrepair.
Letter of Claim – Your landlord is formally notified of the issue and given a chance to respond.
Negotiation or Legal Action – If the landlord refuses to act, legal proceedings may begin—but most cases settle before reaching court.
Importantly, most claims operate on a no-win, no-fee basis, so you only pay if you win compensation.
Many tenants hesitate to claim because they:
Fear being evicted for complaining
Think their issue isn’t “bad enough”
Believe the legal process is too complicated or expensive
Worry that making a claim will make things worse
The truth is: you are protected by law, and making a claim can result in not only the repairs being completed—but also financial compensation. You won’t be penalized for asserting your legal rights.
Living in a property that’s cold, damp, or structurally unsound can have serious health consequences. These include:
Asthma and respiratory infections from mould and damp
Skin conditions like eczema
Anxiety, depression, and sleep loss
Injury risk from unsafe wiring, tripping hazards, or collapsing structures
Children, elderly people, and those with pre-existing conditions are especially vulnerable. Health problems linked to housing disrepair strengthen your case for compensation.
Choosing a dedicated team like Housing Disrepair ensures your claim is handled professionally from start to finish. Here’s why they’re trusted by tenants across the UK:
No-win, no-fee – You don’t pay unless your case wins
Experienced legal experts – Specialised in tenant rights and housing law
Dedicated claim managers – Guiding you through every step
Quick assessments and action – Many claims are resolved within weeks
Nationwide service – Covering council and housing association tenants across England and Wales
They work to not only get your home repaired but also to secure the compensation you’re entitled to.
If your landlord has ignored serious issues in your home, now is the time to act. Every week you wait is another week of discomfort, health risk, and lost compensation.
Reach out to Housing Disrepair today for a free consultation. Their expert team will review your case, help gather evidence, and support you in claiming the justice and repairs you deserve—with no upfront cost.
You don’t have to live in poor conditions. Stand up for your rights and take back control of your home and your health.